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How to reach new audiences

December 23, 2024

An algorithm can tell you a lot about yourself and serve as a comfort zone - Algorithms can be like that friend who always agrees with you—familiar, predictable, and reassuring. But relying on them alone can also mean you’re missing out on fresh perspectives and new audiences. For anyone in the business of change, education, or advocacy - breaking out of this comfort zone is key.

We encounter algorithms everywhere, from social feeds and video recommendations to search results and product suggestions. And they aren’t just limited to digital platforms - even our bedtime routine or favorite dinner recipe can be considered an algorithm if it consists of the same steps in the same order.

And while they’re great at giving us what we already like, they’re also limited by a tendency to reinforce what we’ve already shown interest in. This creates an “echo chamber” effect. The problem with this is two-fold - when it comes to marketing your product, mission, or organization, it’s not about you, it’s about your audience. For organizations with a mission to inspire change, inform the public, or advocate for causes, an algorithm-driven echo chamber can work against your goals by limiting reach and reinforcing existing viewpoints.

When it’s time to take your mission to new audiences, breaking free from this algorithm-driven cycle is essential.

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Algorithms as echo chambers

Narrowing the lens: Repeat after me - algorithms prioritize content based on past interactions, which means audiences tend to see similar types of content repeatedly, reinforcing their existing views and interests.

Reduced exposure to diverse perspectives: When content distribution relies on algorithms alone, audiences are less likely to come across fresh ideas or topics that challenge their views.

Echo chamber effect: This closed loop leads to echo chambers, where only like-minded voices are heard, and the opportunity to engage a broader, more varied audience is missed.

Why this matters: In advocacy and social impact work, your cause benefits when it reaches those who may not know about you yet or potentially not share your views—algorithms alone can limit this reach. To create meaningful change or spark interest, it’s critical to reach those who may not be familiar with or fully aligned with your mission.

Expanding your reach beyond algorithms

Here’s how you can break out of the echo chamber and reach a more diverse audience:

Mix it up

Diversify your content distribution channels - don’t put all your eggs in the algorithm basket. Relying on just one or two channels (often those with the strongest algorithms) can limit who encounters your message. Instead, consider an omnichannel approach: email newsletters, blogs, podcasts, social media, and partnerships can get your content in front of fresh eyes and ears. 

By reaching people in varied spaces, you expand the chances of sparking new interest and engagement.

Get personal

Engage audiences with personalized outreach - people connect best with brands and orgs when there’s a real human element. Statistics show us the value of personal outreach and the correlation to audience engagement, loyalty, and even Lifetime Value (LTV). Move beyond passive delivery to actively engage with your audience—surveys, live Q&As, discussion forums, or direct email conversations. 

Genuine interactions like these can foster loyalty, increase audience engagement, and build a following that’s more than just numbers.

Team up

Collaborate with like-minded partners - thought leaders in your space. One of the best ways to break out of your current circle is to collaborate with others who share your mission but reach different communities. Work with thought leaders, influencers, or organizations who can introduce your message to audiences outside your typical network, widening your impact.

Spark conversation

Sharing is caring - encourage content sharing. Sometimes, the best way to reach a new audience is through the people who already believe in your cause. Create shareable, visually engaging content with a clear call to action, inviting your audience to pass it along to friends, family, and coworkers. 

Each share has the potential to bring new people into the conversation, ensuring it has the potential to reach well beyond the algorithm.

Finding the balance between algorithms and authentic reach

Algorithms are powerful tools that streamline our lives in ways we may not even notice. Whether through personalized shopping recommendations, route optimization on navigation apps, or fraud alerts from our banks, algorithms bring convenience and efficiency into daily life, making complex data more accessible, and offering customized solutions that save us time and effort.

However, as beneficial as they are, algorithms have limitations. They often operate within rigid criteria and can unintentionally narrow our perspectives. This is why understanding the role of algorithms—and recognizing when to step outside their influence—can empower us to make better, more informed decisions.

By combining algorithm-driven tools with human insight and actively seeking diversity in our choices, we can leverage the best of both worlds.

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Julie Sandler
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